Customer Service: The Act and Art of meeting and exceeding Customer’s expectation

Someone shared this with me. An ideal practical example of “Excellent Customer Service”. I thought it was worth sharing…unfortunately Arthur is unknown. Posted as received below: “I received this story this morning, it came in so timely and thought i should share … Enjoy Good article to share … Ducks- …

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Photos|Captain Kola King is a year older today

Captain Kola King popularly called Capt. KK is a year older today. The sister Muni King proudly post these lovely pictures on facebook this morning with these sweet words: “Celebrating our dearest KK (Kola King) on his birthday today … Awesome father, husband, brother, uncle, friend, head of King family …

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Virgin America shares soar on reports that airline is seeking buyers

Virgin America shares soared on Wall Street on Wednesday following reports that the airline founded by British entrepreneur Sir Richard Branson is considering selling itself to a third party. Shares in Virgin America, which was launched by Branson in 2007 and now flies to 21 destinations within the US and …

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Ethiopian awarded “Best airline in Nigeria’ by the national association of Nigerian travel agents

Ethiopian Airlines, the largest airline in Africa, was chosen as the Best Airline in Nigeria by the National Association of Nigerian Travel Agents (NANTA) on 17 March 2016. The ceremony took place at the Association’s 40th annual general meeting at Premier Hotel Ibadan. The 1500 members of the Association voted and …

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Customer Service

It’s becoming very interesting to see some etiquettes, hospitality ethics and culture coming to play in today’s business world as “Customer Service”. When I was growing up, my parents always insisted that we serve people who came to our house with courtesy, consideration, humility, empathy, a lot of respect and …

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Happy 3 years Wedding anniversary to the Ufomas

Happy 3 years Wedding anniversary to the Ufomas. How time flies….I was at the wedding. Just like yesterday. The Bristow staff post this on her facebook today: “Happy Wedding Anniversary to us. It’s 3 years of God’s grace and favour. And we are still counting. It’s been from glory to …

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Flydubai leak: Outpouring of response from pilots as aviation groups keep mum (RT EXCLUSIVE)

A report by a whistleblower from Flydubai published by RT, which cites fatigue as a factor in the Rostov tragedy, has been welcomed by some pilots familiar with the airlines’ alleged negligent practices, but aviation bodies have yet to respond to the leak. After exclusively obtaining the information, RT sent …

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