Southwest flight cancellations grow to 450 Thursday; failed router to blame

Southwest Airlines CEO Gary Kelly apologized for his company’s nationwide system meltdown Thursday, even as travel nightmares lingered from the computer outage. The airline, which has a major hub in Phoenix, said most of its computer issues had been fixed, but announced it had canceled another 450 flights at 12:30 …

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IATA and FIATA Announce New Air Cargo Program

Geneva and Zurich – The International Air Transport Association (IATA) and the International Federation of Freight Forwarders Associations (FIATA) are pleased to announce that an agreement has been signed by Tony Tyler, IATA’s Director General and CEO and Huxiang Zhao, President of FIATA, to implement the IATA-FIATA Air Cargo Program …

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In UK, nahco aviance wins Global Risk Award

For excellence in the face of very challenging business environment, the Nigerian Aviation Handling Company PLC (nahco aviance) has won award in faraway United Kingdom. The event was the Global Risk Awards 2016 which held at the London Hilton, Park Lane. The Awards covers 13 categories in 40 countries; and …

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Medview Airline Boss Bags Aviation Personality Award

The Managing Director/CEO, Alhaji Muneer Bankole has bagged the Balafon Aviation Personality of the year, 2016 in Nigeria award at the just concluded 2ND WEIZO Travel and Tourism conference and exhibition in Accra, Ghana. Presenting the award, the organiser of WEIZO, Mr. Ikechi Uko commended Alhaji Bankole for his effort …

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Job Vacancy for Call Centre Agent at Arik Air

Job summary Reporting to : CALL CENTER SUPERVISOR WORKING RELATIONSHIPS Colleagues in different teams. Internal Customers, Supervisors and Call Center Manager. External Customers and Passengers Statutory bodies like FAAN, NCAA as the case may be. Location LAGOS (HEAD OFFICE) Job description PRIMARY OBJECTIVE To represent Arik Air in conducting inbound …

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FAA lifts embargo on US-Turkey flights

The US Federal Aviation Administration (FAA) has rescinded, with immediate effect, a Notice To Airmen (NOTAM) issued this past weekend that barred all airlines from carrying out flights between the United States and Turkey until September 1. “The FAA lifted all restrictions on flights to and from Turkey at 1:45 …

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Alitalia pilot said he was ‘too tired’ to fly, passengers endure 16-hour delay

Daily mail has reported that a flight from Beirut to Rome was delayed for more than 16 hours after the pilot allegedly refused to fly the plane because he was ‘too tired’. Passengers had already boarded the plane when the pilot made the decision according to reports, and were later …

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Pilots Arrested On Suspicion Of Being Drunk

Two pilots have been arrested on suspicion of being under the influence of alcohol shortly before they were due to fly a transatlantic passenger jet. Concerns over the pair’s behaviour were raised at Glasgow Airport shortly before the Air Transat A310 with 250 passengers on board was due to depart …

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The Line between Excellent Customer Service and staff Protection

I stumbled on this post recently on a flyhigh Manila blog published on April 1st 2015. “Flight Attendants Soon To Be Obliged to Stow Luggage On the Overhead Bins” “The Civil Aviation Authority of the Philippines will be implementing a new law that requires all flight attendants and stewards to …

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Emirates introduces the world’s first interactive amenity kit in Economy Class

Emirates has launched the world’s first interactive amenity kit in Economy Class providing a more comfortable travel experience. The stylish new amenity kits utilise augmented reality (AR) technology to unlock immersive content on mobile devices. The kit bags come in six designs inspired by six regions in Emirates’ global network …

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