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DOHA, Qatar – Qatar Airways’ Customer Experience team announced the rebranding of its cabin crew recognition programme, Kafou – which means “job well done” – and the addition of colleague feedback to help recognise superior service as it happens on board Qatar Airways flights. Kafou combines feedback from multiple sources …

On 15 August, at the start of the second week of the Olympic Games, Lufthansa celebrates its 60th anniversary of scheduled service to Brazil. In 1956, a Lockheed Super Star with 48 first-class seats flew from Hamburg to Rio de Janeiro in a total 26 hours with three stopovers. In …

The Nigeria Customs Service (NIS) has shut down the two major aviation handling companies: Skyway Aviation Handling Company Limited (SAHCOL) and the Nigeria Aviation Handling Company Plc (nahco aviance) at the Murtala Muhammed International Airport, Lagos, over suspected export of donkey skin. It was gathered that the Customs suspected that …

The U.S. Department of Transportation released a statistic on Wednesday that should surprise no one who flies: In the first six months of the year, nearly 1 in every 5 flights was delayed. Flights can be delayed for reasons ranging from bad weather to mechanical problems, but airlines know delays …

A baby was born into a lifetime of free flights, Cebu Pacific Air confirmed to Business Insider. Missy Berberabe Umandal, a passenger on a Cebu Pacific Air flight from Dubai to the Philippines, shared a now-viralFacebook status about a woman who gave birth mid-flight. The woman’s due date was in …

A young woman checking into a Virgin America flight brought a whole new meaning to the phrase ‘travelling light’ when she turned up with just a pair of underpants on her lower half.  The blonde passenger shocked those queuing behind her at the check-in desk after brazenly speaking to a …

ICAO Secretary General: Identifying, educating and retaining the next generation of skilled professionals critically important to air transport. It has been recognized by the international aviation community that there will be an anticipated shortage of skilled aviation professionals in the near future.  In order to address this important issue, ICAO …

    Geneva – The International Air Transport Association (IATA) partnered with leaders of the lithium battery supply chain to demand stricter enforcement of international regulations regarding the transport of lithium batteries. In a joint letter to Ministers of Trade, Industry and Transport, and Directors of Civil Aviation in the …

Two retired staff of the Nigerian Airspace Management Agency (NAMA) have been arraigned before the Agege Magistrate Court, Lagos on a four-count charge bordering on assault occasioning harm, malicious damage as well as causing damage to the agency’s premises situated at Strabag staff quarters, Murtala Mohammed International Airport, Ikeja Lagos. …

Indonesian airlines have been cleared to fly to the United States after regulators there scrapped a nearly decade-long ban imposed for safety reasons. US transport officials said in a letter Indonesia’s aviation sector had met international standards and its safety rating had been upgraded accordingly. “Today all Indonesian airlines can …