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Arik Staff beat man for complaining over cancelled flight

Nnamdi-Azikiwe-International-Airport
image credit: Nigeria today

So much drama in Naija. Tempers rising…..The Scarcity of Aviation fuel is biting harder! Read this:

Vanguard has reported that a Staff of Arik Airline yesterday morning a‎t the Nnamdi Azikiwe Airport in Abuja beat a man to stupor for complaining about the cancellation of his flight for the whole day. The man who was travelling with his wife and children approached the Arik desk to get a boarding pass when he was told by a staff of the airline that ‘we have cancelled all the flights for today’. When he sought to know why, the staff told him “Oga no disturb us. No be only you de travel” ‎. When he demanded for a refund of his money, two staff of the airline pounced on him and wrestled him to the ground while his wife and children watched helplessly. At this point, passengers who were waiting for other airlines intervened and save the situation which had already degenerated to a free for all. It took the intervention of some security men who tried to calm down the situation. When there was no end to the free for all, some soldiers were drafted into the hall to maintain calm. A staff of the airline blamed the problem on lack of aviation fuel for the cancellation.

However, the gist i got was that, the pax started by carrying an iron rod to hit one of the Arik Ticketing and Reservation officer because of his refund and his colleagues intervened, which resulted into the unfortunate incident. Well, The fact remains that two wrongs don’t make a right.

About Joy Ogbebo

My name is joy Ogbebo. I have spent Twenty four years in the Aviation Industry as a Cabin Crew, Crew Development Purser, Crew Line Manager, Line Trainer, Performance Manager. Customer Relationship and Head Cabin & Inflight Services. This is an industry I am very passionate about. Am happy to share my knowledge and experiences with the world. Please be my guest! Welcome Onboard!

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